Refund Policy

At Roam Beats, we want your vibe to stay strong—even if something goes wrong. If your speaker isn’t sticking (literally or figuratively), we’re here to make it right.

🚚 Defective or Damaged Items

If your Roam Beats speaker arrives damaged or not working properly, don’t worry — we’ve got you covered.

  • You’re eligible for a 100% refund or a free replacement, no questions asked.

  • Please contact us within 7 days of delivery at info@roambeats.com with your order number, photos, and a short description of the issue.

📦 30-Day Return Policy

Changed your mind? No hard feelings.

  • You can return your speaker within 30 days of delivery for a full refund.

  • The product must be unused, unopened, and in original packaging.

  • Return shipping costs are not covered by Roam Beats.

📝 How to Start a Return

  1. Email us at info@roambeats.com with your order number and reason for return.

  2. We’ll send you return instructions.

  3. Once we receive and inspect the product, your refund will be processed within 5–7 business days.

💬 Need Help?

Reach out anytime at info@roambeats.com. We're always ready to support our fellow sound seekers.